how can we help?

What is your shipping policy?

Honeybee ships to all US states and Canada! We charge a flat shipping rate per item.

What is your return policy?

We gladly offer a 14-day return policy for all unused and unaltered products! To start the return process, please contact us at support@byhoneybee.com with your order number.

How are your products made?

Honeybee products are primarily created using 3D printing. Our products are printed with sustainable filament, sourced from natural materials such as sugar cane and we hand assemble each lamp individually.

Are bulbs included?

Yes! We ship all our lamps with 40W, 2700K LED bulbs.

We determined 40W bulbs at 2700K results in a balanced, warm setting in any room. However, higher wattage and varying color temperatures may be used. We highly encourage smart bulbs!

How do I change the bulb?

Important: Make sure to utilize an LED bulb as older incandescent and halogen bulbs will produce high temperatures that will cause deformations in the lamp.

To change the bulb for Linden and Acacia, find the small notch on the lid of the lamp. A flathead can be used to lift the lid loose. Once loose, you will have full access to the bulb simply unscrew and replace. After replacing the bulb, pop the lid back on and you're set!

How can I contact you?

For questions or support, please email us at support@byhoneybee.com.

For general inquiries, reach out to us at hello@byhoneybee.com!